To access the WGEA Portal, the person completing the submission must have a Digital ID (such as a myID). The person will need to be authorised to represent their employer for WGEA reporting, via a Relationship Authorisation Manager.
The person who will access the Portal to submit data will first need to establish their Digital ID:
- Visit https://www.digitalidsystem.gov.au/ to set up a Digital ID
They will then need to have their credential authorised by a Relationship Authorisation Manager within their organisation:
- Visit info.authorisationmanager.gov.au to find out about authorisation
Please note that WGEA cannot assist or resolve any issues with the setup and authorisation of a Digital ID credential (such as myID).
- 'myGovID' is now simply known as myID - Find out about the change here.
Resolving issues with a Digital ID
Employers are responsible for maintaining the integrity of their business records and authorised users. Unfortunately, due to privacy laws, WGEA staff are unable to assist in identifying who the principal authority or authorisation administrator is for an employer.
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Experiencing an issue or receiving an error message in the myID app? Please see: https://www.myid.gov.au/help
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For help with common error codes relating to the Relationship Authorisation Manager (RAM) please visit: info.authorisationmanager.gov.au
Please notify WGEA via email if the error on screen specifically states to contact WGEA or contains the phrase 'force.com error'.