Resolving data anomalies

After the submission of your report, the Agency will check your data for any anomalies or data errors. If your report has anomalies and/or errors and they are not justified, you will receive an email asking you to review and resubmit your report in the Agency's portal. 

Data error messages

The data entered into the 'Base salary' column is lower than normal for the industry and occupation.

Check that salaries have been annualised and converted to a full-time equivalent amount where relevant. Also check that employees are allocated to the correct occupation category.

How to resolve the error

Check your salary figures to ensure that they are calculated to an annualised and full time equivalent amount.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

There are trainees or apprentices, employees on a disability scheme and/or employees under 21 years of age in this occupation.

Given the base salary data, the averaged total remuneration figure is lower than expected.

Total remuneration usually equals the base salary plus 9.5% superannuation and other additional payments such as overtime and bonuses.

How to resolve the error

Check that pro-rata remuneration payments such as superannuation have been annualised for employees who have worked for part of the reporting period, and converted to full-time equivalent for part-time employees(including casual workers).

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

If an employee earns less than $450 per month, superannuation is not legally required to be paid. In this case, base salary and total remuneration may be the same.

There may be other circumstances where superannuation is not legally required.

The data entered into the 'Total remuneration' column is higher than normal for the industry and occupation.

Check whether the total remuneration figures for ALL employees in the category were totalled instead of averaged. Also check that employees are allocated to the correct occupation category.

How to resolve the error

If you have uploaded an aggregate level template please ensure that you have averaged the remuneration for each category of worker rather than provided the total.

Check that you have allocated the correct manager/non-manager category.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

Employees in this occupation are paid above market rates and/or receive large bonuses or other discretionary payments.

The reporting levels to the CEO/head of business should not have any missing numerals. 

or example, '-1, -2, -3' NOT '0, -1, -3, -4' where '-2' is missing. A manager that reports directly to the CEO/Head of business would be identified as '-1', with managers who report to that manager being '-2'. 

Reporting levels do not need to be consecutive, just that no levels are missing.

How to resolve the error

Check to ensure that no reporting levels are missing .

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

Equity partners usually occupy an entire reporting level. For example, they represent the entire '-1' level as they report directly to the CEO/head of business. Equity partners are captured in question 2.4 in the reporting questionnaire.

Occupations should be categorised using the standard ANZSCO definitions.

How to resolve the error

Ensure you have allocated manager categories to managers only. Supervisors may not be managers under WGEA’s definitions.

Find the applicable non-manager category for those employees categorised under “Other” and reassign them to that category.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

Employee works in a highly specialised or unique role that genuinely cannot be categorised in any other non-manager category.

Only people employed in a formal graduate program should appear in the 'Graduate' column.

How to resolve the error

Ensure that workers who are categorised as graduates are only those who are employed under a formal graduate program.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

There was a high intake of employees in the formal graduate program and/or the graduate program spans multiple years.

Managers typically account for less than 30% of an organisation's workforce.

Check that employees listed as managers are categorised according to the WGEA definitions.

How to resolve the error

Make sure that only employees who meet WGEA’s definition of manager are classified as a manager.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

There are a large number of highly-qualified employees that meet the managerial definitions and very few non-managerial roles due to the nature of the work undertaken by the organisation.

Base salary entered for permanent or contract part-time employees is much lower than the full-time equivalent amount.

How to resolve the error

Check that the part-time salaries have been converted to a full-time equivalent amount (and if they have only worked for part of the year they also need to be annualised).

Also, check that employees are allocated to the correct occupation category.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

Part-time employees are trainees or apprentices, on a disability scheme and/or under 21 years of age.

Base salary entered for casual employees is much lower than the full-time equivalent amount.

How to resolve the error

Check that the casual salaries have been converted to a full-time equivalent amount and annualised. Also, check that employees are allocated to the correct occupation category.

If you find an error, amend and re-upload your workplace profile template and resubmit your report

Example of a legitimate reason for the error

Casual employees are on a disability scheme and/or under 21 years of age.

All managers in the report have been assigned a reporting level of '+1', meaning the CEO/head of business (at level '0') is the lowest level of management.

How to resolve the error

If the organisation only operates in Australia, review the reporting levels entered for all managers. 

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

It is a multi-national organisation which employs managers in Australia who:

  • are more senior in the hierarchy than the Australian CEO/head of business, and
  • report to someone overseas. 

The workplace profile includes multiple CEOs/heads of business. One CEO/head of business should be counted for each organisation with a registered Australian Business Number (ABN).

How to resolve the error

Check to ensure you are only counting one CEO/head of business for each organisation.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

The report covers multiple organisations with registered ABNs, and/or the CEO/head of business role is shared.

It is very unlikely that an organisation has only female or only male employees.

How to resolve the error

Check your employee list from the date you have chosen to see if you have more than one gender represented.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

Only females/males were employed at the time of reporting.

No manager categories with reporting levels between '+1' and '-15' were used for the workplace profile. An organisation usually has at least one manager.

How to resolve the error

Check to ensure all managers in your organisation (using WGEA-defined categories) are allocated a manager category.

Non-managers should be allocated a non-manager category.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

The organisation only has a CEO/head of business and no other managers.

An organisation usually has at least one manager (in addition to the CEO/head of business).

How to resolve the error

Check to ensure all managers in your organisation (using WGEA-defined categories) are allocated a manager category.

Non managers should be allocated a non-manager category.

If you find an error, amend and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

It is a global organisation and does not have any managers employed in Australia.

The number of appointments, promotions or resignations submitted in the reporting questionnaire is at least double the number of employees included in the workplace profile. This applies to managers and non-managers of both genders.

How to resolve the error

Check the figures that you have entered into the workplace profile and the section on appointments, promotions or resignations in the reporting questionnaire.

If you find an error in your workplace profile, re-upload the template and/or amend your reporting questionnaire answers and resubmit your report

Example of a legitimate reason for the error

The organisation experienced high employee turnover (for example, with a highly casualised or temporary workforce) or strong workforce expansion during the reporting period.

There is no CEO/head of business listed in the workplace profile.

How to resolve the error

The workplace profile needs to include a CEO/head of business for each organisation included in your report.

If you find an error in your workplace profile, include your CEO/head of business and re-upload your workplace profile template and resubmit your report.

Example of a legitimate reason for the error

The organisation has been placed into administration and there is no CEO/head of business.

The number of promotions in the reporting questionnaire exceed the appointments. A promotion is counted as an appointment, so the number of promotions should always be equal to or less than your number of appointments.

How to resolve the error

Ensure that your number of appointments also includes the number of promotions. As such, the number of promotions will always be equal to or less than your number of appointments.

If you find an error, amend your reporting questionnaire answers and resubmit your report.

Example of a legitimate reason for the error

There is no circumstance where the number of promotions will exceed the number of appointments.

No chair has been listed on the governing body.

How to resolve the error

Check the definition of a governing body and the different types in our Reference Guide or in the drop down information on the corresponding question in the reporting questionnaire section of the portal.

There is usually one person who chairs the meeting of a governing body.

Example of a legitimate reason for the error

The organisation is a subsidiary in a global structure and its chair is on the overseas Board.

There are more than one chair listed on the governing body.

How to resolve the error

Check the definition of a governing body and the different types in our Reference Guide or in the drop down information on corresponding question on the reporting questionnaire of the portal.

There is usually only one chair, this person chairs the meeting of the governing body.

Example of a legitimate reason for the error

The organisation is a union, religious or other organisation with a high number of boards.